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    We are Software Factory

    Customer service and user experience are crucial for the success of any business. Our chatbots provide the perfect solution to enhance these areas by automating tasks and enhancing customer interaction in an efficient and personalized manner. 
    Our custom chatbots allow you to harness the full potential of artificial intelligence and machine learning capabilities.
     
    These advanced technologies ensure that your chatbots can comprehend and respond to your customers' queries accurately and swiftly. As they engage with users, our chatbots learn and continuously enhance their performance, providing an increasingly satisfying experience. 

     

    80% of companies already have a chatbot  

     

    67% of users prefer to be assisted by a chatbot due to its efficiency

     

    $8 billion were saved globally last year thanks to a chatbot 

    Customer Service Chatbots 

    These chatbots are ideal for providing 24/7 customer support. They answer frequently asked questions, offer guidance, and resolve common issues instantly. With an assistance chatbot, your customers will always have access to the information they need, regardless of the time or day. 

     Lead Generation Chatbots

    Looking to boost your conversions and close more sales? Our sales chatbots are designed to interact with your customers in a personalized and persuasive manner. They can guide users through the entire purchasing process, answer questions about products and services, and even provide tailored recommendations. Imagine having a virtual salesperson tirelessly working to drive your sales. 

     Feedback Chatbots

    Customer feedback is crucial for the growth of your business. Our feedback chatbots will assist you in collecting valuable opinions and comments from your customers. They can conduct surveys, gather demographic data, and analyze customer satisfaction. With this information, you'll be able to make more informed decisions and continually enhance your product or service offerings. 

     Custom AI-powered Chatbots

    Chatbots equipped with artificial intelligence software are more intricate, resulting in more conversational, data-intensive, and predictive interactions. This type of chatbot is typically more robust, interactive, and personalized as it learns from models and past experiences. 

    Thanks to the data collected by the bot, such as geographical location, purchase history, or even the time of day, it better understands context, applying predictive intelligence to customize the user experience. 

    We create unique chatbots tailored to your brand. 

    We listen to the requirements, assess the scope, consult as a team, and propose the ideal solution.